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This store has earned the following certifications.
Precision Design & Machine-Made Quality Experience the power of precision and machine-made quality with our meticulously crafted rugs. Each piece is designed to perfection, offering a wide range of patterns, styles, and vibrant colors to suit any home aesthetic.
Lustrous Finish Delight in the soft, luxurious feel and high-low texture of our rugs, made from a blend of 55% viscose and 45% shrink-resistant polyester. The lustrous finish ensures a sophisticated and inviting room atmosphere.
Low Pile (0.125 inch) The precise 0.125 inch pile creates a luxurious design that stands out, providing a touch of sophistication and elegance to your space.
Care and Cleaning To maintain the quality and appearance of your rug, it's important to follow these care and cleaning tips: - Blot stains immediately to prevent further damage. - Avoid prolonged exposure to moisture. - For best results, we recommend professional cleaning for stain removal or periodic maintenance. - Vacuum with the beater bar turned off to protect the rug's pile.
Rug Pad Recommended Enhance your rug's comfort and longevity with a felt rug pad. This provides extra cushioning and insulation, ensuring your rug remains secure and adds an extra layer of protection.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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