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This store has earned the following certifications.
Precision Design and Machine-Made Quality Experience the precision of design and the superior machine-made quality of our Power-Loomed Performance rugs. Each pattern, style, and color is crafted with meticulous care to bring unparalleled beauty and durability to your home.
Everyday Luxury Crafted from durable 100% polyester, our rugs offer a luxurious feel with a subtle luster. The materials ensure that your rug not only looks great but also stands the test of daily use.
Authentic Vintage Look Our low pile rugs provide a soft, authentic vintage appearance that adds a touch of retro charm to any living space. The classic look is perfect for creating a cozy, homey atmosphere.
Care and Cleaning To maintain the beauty and longevity of your rug, it's important to follow these care instructions: - Blot stains immediately. - Clean using a mild soap mixed with equal parts white vinegar and water. - Regularly vacuum with the beater bar off.
Extend Rug Life with a Rug Pad We highly recommend using an open weave rubber rug pad to extend the life of your rug. This pad helps prevent wear and tear, ensuring your rug remains in excellent condition for years to come.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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