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This store has earned the following certifications.
100% Sisal Natural Fiber Rug:
Crafted from 100% natural sisal fiber, this rug brings a unique texture and sustainable charm to any space. Our textured rug is not only eco-friendly but also adds a touch of minimalist elegance to your home.
Key Features: - Made from high-quality, natural sisal fiber - Unique textural appeal - Eco-friendly and sustainable - Durable and long-lasting
Care and Cleaning: - Blot stains immediately to prevent further damage - Clean with mild soap and water for easy maintenance - Use a fan or dryer to speed up drying, avoiding excessive moisture - Regular vacuuming without a beater bar to keep the rug clean - Trim stray tufts with scissors to maintain a neat appearance - Protect the rug from direct sunlight to prevent color changes
This sisal rug is perfect for both functional and decorative purposes, ensuring durability and beauty in your home decor.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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